Contact SoftenerCheck

Reporting a correction

Corrections are reviewed against primary documentation. Please include:

• the page URL on this site;
• your model number — most corrections turn out to be about scope, so this is the single most useful detail;
• the source you believe is correct, ideally a link to the manufacturer's own document;
• what the page says now and what it should say.

Material updates are recorded on the sources and corrections page with the date and the reason.

Other things worth sending

• A manual we are missing. If your brand or model is not in the index and you know where the manufacturer hosts the document, that link is genuinely useful.
• A broken link. Manufacturers move documents often. We check them, but a report is faster than our next sweep.
• An accessibility problem. If something here is unusable with a screen reader, a keyboard, or at a large text size, we want to know and will fix it.

What happens to what you send

There is no contact form on this site and no database behind it. Nothing you send is added to a mailing list, and there is nothing to unsubscribe from. See the privacy policy for what the site does and does not collect — the short version is that it collects nothing.

Press, licensing and other enquiries

SoftenerCheck is not affiliated with any manufacturer and does not accept sponsored content, paid placements, guest posts or link exchanges. If you represent a manufacturer and believe we have described your documentation incorrectly, please tell us — corrections from manufacturers go to the front of the queue.